Dash Display Problem Prompts Cadillac Lyriq Recall

Some Cadillac sport utility vehicle owners may want to check if their cars have been recalled before getting behind the wheel.

A software glitch may cause dashboard displays to go dark in certain luxury sport utility vehicles, according to General Motors. The company recently recalled about 200 Cadillac Lyriq SUVs from the model year 2023 and instructed dealers not to sell certain vehicles until they are inspected and repaired.

“The driver video display control module in these vehicles occasionally performs a bootup/shut-down cycle when the vehicle is parked and powered off that can be interrupted if a door is opened,” GM said in a notice to dealers. “If the cycle is interrupted during a specific five-second window, the driver video display can go blank. This blank-screen condition will normally reset if the vehicle is turned off and turned back on.”

Federal regulators at the National Highway Traffic Safety Administration said they received at least 16 owner complaints about the problem. GM acknowledged that the glitch poses a serious threat to drivers, occupants and others on the road.

“If this condition occurs and the driver operates the vehicle with the video display blank, the vehicle’s instrument panel and other FMVSS-regulated features will not be available, increasing the risk of a crash,” GM told dealers.

The company told federal regulators it plans to notify owners of recalled cars by Nov. 7. It cannot fix the problem through an over-the-air software update. Instead, GM will ask the owners of recalled SUVs to bring them to a local dealer for inspection and repair.

This is not the only safety issue for GM and people who drive its cars. Unfortunately, these kinds of recalls have become all too common.

The company recently announced, for instance, that it is calling back some 100,000 Cadillac and GMC sport utility vehicles. The automaker said the vehicles are equipped with defective backup cameras that may fail unexpectedly, increasing the risk of an accident.

GM and other car owners in California should know that they have some important rights and options under the state’s lemon law. An experienced California lemon law attorney can help you take action.

The lemon law, formally known as the Song Beverly Consumer Warranty Act, requires vehicle manufacturers to perform various repairs on cars while they are under warranty. It also requires carmakers to buy back (or replace, in some cases) vehicles that they are unable to or decline to fix. 

There is no specific number of repair requests or attempts that must happen before the buyback or replace requirement kicks in. That is one of several reasons why it is important to consult a seasoned lemon law attorney.

Talk with a California Lemon Law Attorney

If you have been stuck with a defective or malfunctioning vehicle, a California lemon law attorney at Bickel Sannipoli APC can help you fight back.  

Call us at (888) 800-1983 or contact us online to speak with a California lemon law attorney.