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Mazda Named Most Reliable Car Brand by Consumer Reports

» Posted December 23, 2020Resources | Share This Post

Mazda might not be the first car brand name that comes to mind when many drivers think about car value and reliability, but the company is getting high marks from Consumer Reports.

Mazda recently took home top honors in Consumer Reports’ 2020 list of most reliable cars. The annual rankings are based on a 100-point scale and scored using surveys of Consumer Reports members.

“Consumer Reports’ brand-level rankings are based on the average predicted reliability score for vehicles in the brand’s model lineup,” according to the nonprofit consumer transparency organization.

Mazda averaged a score of 83 to lead the pack this year, followed by Toyota (74), Lexus (71), Buick (70), and Honda (63). Buick saw a 14-point jump from a year earlier, but Consumer Reports did not detail the specific reason for the improvement.

On the other end of the spectrum, Lincoln (8), Tesla (29), and Volkswagen (36) earned the lowest reliability scores of the 26 brands listed. Tesla’s Model Y and Lincoln’s Aviator scored the lowest of any cars in the 2020 field, according to Jalopnik.

The scores come as Tesla has enjoyed an unexpected boom in sales, despite the health care and economic crisis caused by the coronavirus pandemic. The luxury electric car manufacturer shipped some 90,000 vehicles during the second quarter, significantly outpacing expectations from Wall Street.

Still, Tesla owners are the most likely to complain about problems with their vehicles, according to a recent J.D. Power study

Car Defects, Safety Hazards, Legal Rights in California

Whether you are driving a Mazda or a Tesla, the unfortunate fact is that many cars come loaded with serious defects that can risk the safety of everyone on the road.

Earlier this year, for example, Mazda announced that it was recalling some 24,000 vehicles because of a brake problem that the company said increased the risk of a crash. 

That is where the California lemon law comes in. The Song-Beverly Consumer Warranty Act requires carmakers to perform a variety of repairs on vehicles while they are under warranty. The law also forces manufacturers to buy back -- or, in some cases, replace -- vehicles that the company cannot or will not fix. 

An experienced California lemon law lawyer can help you understand your rights and explore your options.

Consult a California Lemon Law Lawyer

If you are a car owner or lessor who is haggling with a car manufacturer over repairs, an experienced California lemon law lawyer at the Bickel Law Firm can help.

Our attorneys have represented hundreds of clients in defective vehicle cases in Southern California and across the state. We are proud to have a strong track record of success for the people that our firm represents.

Our offices are conveniently located in Los Angeles, San Diego, and San Francisco.  Call us at (888) 800-1983 or contact us online to speak with a California lemon law lawyer today.


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"I was having a reoccurring problem with my vehicle that the dealer couldn't seem to fix and when I contacted the manufacturer they were not willing to help me at all, so I contacted the Bickel law firm. This law firm knows what they are doing and will tell you honestly whether you have a case or not. I highly recommend that you give them a try."
Posted By: Rick Mills

BICKEL SANNIPOLI APC